SHIPPING & RETURNS
Delivery & Shipping
We carefully prepare and securely package every order to ensure your products arrive safely.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details where available.
Delivery times may vary depending on your location and the delivery service selected at checkout.
We’re committed to making your shopping experience simple, safe and enjoyable.
Return & Exchange
We want you to be completely happy with your purchase.
If you change your mind, you may return eligible items within the applicable return period, provided they are unused, unopened and in their original condition.
For hygiene and safety reasons, opened or used skincare and body care products cannot be returned unless they are faulty or damaged.
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible and we’ll be happy to assist.
For more information or to request a return, please contact our customer care team.